At Malaragam, we understand that sometimes plans change, and you may need to cancel your order. We have outlined our cancellation policy below to provide clarity on how you can cancel your order and any applicable charges.
Within 24 Hours of Order Placement: Orders can be cancelled within 24 hours of placement for a full refund.
After 24 Hours of Order Placement: Orders cancelled after this period may incur a restocking fee, depending on the stage of processing.
How to Cancel an Order:
Reach out to our customer service team at contactus@malaragam.in or call us at 9500846162 to request a cancellation.
Include your order number and a request for cancellation.
Our team will confirm the cancellation and inform you of any applicable restocking fees if the cancellation request is made after 24 hours of order placement.
Orders Cancelled Within 24 Hours: No restocking fee will be charged.
Orders Cancelled After 24 Hours: A restocking fee may be applied, which will be communicated during the cancellation process.
Approved refunds for cancelled orders will be processed within 5-7 business days and credited to the original method of payment.
Non-Cancellable Situations
Orders placed for same-day delivery cannot be cancelled once they have been processed.
Shipped Orders: If the order has already been shipped, it cannot be cancelled. You may need to follow the return process instead, if applicable.
If you have any questions or need further assistance with your order cancellation, please do not hesitate to contact our customer support team.
Email: contactus@malaragam.in
Phone: 9500846162
Hours of Operation: 24 hours a day, 7 days a week
